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How do I return my order and to what address ?
To return your order, simply contact us at contact@skimp.fr and explain the reason for your return, you will receive a pre-filled return form.
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I receive a defective order, what do i do ?
Humans process your orders, not robots, so a mistake can always happen. In this case, please contact us as soon as possible at contact@skimp.fr with a picture of the defect and our service team will take care of the rest..
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What is the expected delivery date ?
This depends on your geographical location, but please allow 3 working days for delivery in mainland France.
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Are there charges for shipping ?
They are free from 59€. Take advantage of it !
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Can I modify or cancel my order once it has been validated ?
If you wish to cancel or modify your order, please contact us as soon as possible at the following address:contact@skimp.fr
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Can we buy Skimp products, if we are outside France/abroad ?
Yes, it is possible. Just check the countries we deliver to in the dedicated tab : Delivery !
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In which country is Skimp sold ?
We have resellers all over the world, maybe one of them is near you.
If you want to know the list of our foreign distributors, contact us at this address : contact@skimp.fr. We will get back to you as soon as possible !
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What method of payment is accepted ?
It is possible to place orders with different payment methods :
- PayPal
- CB
- Cheque
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Are there hidden costs ?
None, at SKIMP we are totally transparent !
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If I return a product, how long will it take to get my money back ?
As soon as the product is received and checked, the refund is made within 15 days !
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Do we have confirmation after ordering ?
Yes, once you have placed your order you will receive immediate confirmation by email !
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How do I find a reseller near me ?
Looking for a reseller in your area ? Go to the tab specified for that : Where to find us ?
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Who’s in charge of the deliveries ?
SKIMP has teamed up with two transporters : DPD and Mondial Relay !
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--- Where is Skimp's headquarters ?
--- The SKIMP headquarters are located in our beautiful France, near Lyon.
--- More precisely in Villeurbanne (69100), at 60 rue Lucette et René Desgrand !
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--- Is Skimp a 100% French brand ?
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--- Since the creation of the brand in 2009 near Lyon (Villeurbanne), SKIMP is indeed a French brand ! Accompanied by its young 100% frenchie team, SKIMP continues to develop and offer colorful, practical and fun products !
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Are there SKIMP shops in France or abroad ?
To date, we have decided not to open our own shop and to concentrate on our network of multi-brand partner shops.
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Are you looking for muses and/or athletes to promote your brand ?
Yes ! We are constantly on the lookout for the talent of tomorrow. Are you an influencer or a good sportsperson? Contact us on our social networks or at communication@skimp.fr with links to your social networks and what you think you can bring to the brand !
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How to contact us ?
You can contact us by various means !
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On social média |
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Our phone : 04 27 82 99 23 |
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How are our products washed ?
Our belts are easy to clean with soap and water... just rub a little for stubborn stains. You can also put the belt (without the buckle or the loops) in the dishwasher. Yes, you read that right, in the dishwasher !
P.S : I heard that you can take a bath with it !
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How do I recycle my belt ?
To do so, go to the tab dedicated to this : Recycle your belt in The Brand category.
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Do the belts fit all sizes ?
Yes, they are very easily adjustable and can be adapted to any morphology. They are all-terrain... Don't hesitate !
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Are there belts suitable for children ?
SKIMP belts are suitable for everyone... but with one condition ! The trouser loops must be more than 3.4 cm wide. This is generally suitable for children from the age of 10 !
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Do the loops and buckles fit all belts ?
Please note that our loops and buckles are reserved for classic belts (3.4 cm wide) !
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Is there a warranty ?
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Yes of course, our products are all guaranteed! If you notice any problem, please contact us as soon as possible with a photo of the problem at this address : contact@skimp.fr
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How do I adjust and fit my belt to the right size ?
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Our belts are made to measure ! They are fully adjustable, just cut the strap to size and clip the buckle to it !
You want to become a reseller of the brand ?
Go to the tab : Pro Access.